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Home > Service
Since the establishment, Shanghai Shenbang Machinery Co., Ltd. has regarded “All is for clients” as its service goal and has provided high-quality, high-taste, high-efficient and all-around-way service for its clients.
Our considerate service, accurate manufacture and reasonable price will satisfy you to the best. Client-oriented and provide all-around-way service for our clients; Service-centered and provide customized and high-valued products for our clients; Quality-heightened and serve our customers to the best of our ability!
On sales of products, clients’ interest is our first consideration. Our service pursues accuracy and specific. From consultation before sales, enthusiastic services to recommending products in sale, we are all accurate and careful. From powerful design, development, manufacturing, debugging and maintenance, repay visit from time to time to strict quality guarantee, abundant spare parts with reasonable price and quick, satisfying service, every step is full of our cautious preparation and all these are done to minimize clients’ worries.
Our company strengthens communication with our clients, not only hoping to learn clients’ evaluation of our products, but also hoping to enter a new era of “leading people to consume and making them reassured”. Realize high efficiency and low cost of the company, improve feedback speed of market, quicken technical innovation, ensure high quality and reduce production cost--- we do all these to enable the clients to get more benefits and to seek more business opportunities in the market. We promise to create more values for you and the society.
Shenbang people have created the brand “Shebang” with many years’ hard work and experience. Without satisfactory clients there will be no future for the company. We must develop new technologies and new products for our clients, and make our popularity on a high level in this field; we must heighten our position and set a good example in the field. A group of experienced staffs are ready to serve you with enthusiasm at any moment!
We spare no efforts to perfect our pre-sale, in-sale and after-sale services and focus on every detail from the design stage until the final installation. The aim of our work is your satisfaction.
1. Pre-sale advice:
We have a great team of pre-sale consultants, always available to offer you best suggestions with all sincerity.
2. After-sale service:
All customers’ complaints are taken seriously and discussed with respective departments if necessary. The reply to the complaints will be sent within 1 hour after receiving, and technical staff will be at the site within 24 hours when needed.
3. Quality assurance:
Quality is the essence of the product. Company has a complete quality control system to ensure the quality of each product. For any quality problem during the guarantee period, if ascertained due to our fault, we will fully accept the liability according to terms of the contract. For products out of guarantee period, we try our utmost to provide necessary assistance.
4. Quality tracing:
We keep track of the performance of our products in practical use. Our experts are ready to answer any question you have in the operation. We also offer special training courses for you to get the most out of the products.
5. Other benefits:
We provide wearing parts and other accessories accompanied with our products at the factory price. We can send technical workers to help with the installation as you require.
Address : Shanghai Shenbang Crushing Equipment CO.,LTD
Jianye Road,South Jinqiao Area,Pudong New Area,Shanghai,China
PostCode : 201201
E-mail : email@example.com
Tel : 0086-021-51877395